Higgins succeeds Knapp at Bridgestone
October 30, 2014

Bridgestone hires Higgins as president of consumer tires
Bridgestone Americas Inc. has named TJ Higgins president, consumer U.S. and Canada, for Bridgestone Americas Tire Operations LLC. The hiring will be effective Nov. 3, 2014.

Two 'black' quarters in a row for Goodyear
Goodyear Tire & Rubber Co. posted net income of $161 million on net sales of $4.6 billion for the third quarter ended Sept. 30, 2014. That compares to income of $166 million on sales of $5 billion for the same period last year.

Hercules adds 5 sizes to Terra Trac D/T
Hercules Tires has added five sizes to its popular Hercules Terra Trac D/T line. The premium, multi-purpose commercial traction tire is designed for a range of on- and off-road applications.

Goodyear's 3Q numbers in N.A. vary
Goodyear Tire & Rubber Co.'s third-quarter sales in North America decreased 6% compared to the previous year. The nearly $2.1 billion total represented 44.1% of the company's total net sales.

Tire Discounters adds CFO
Tire Discounters Inc. has named Patrick Mathews chief financial officer.

Falken opens distribution center in Illinois
Falken Tire Corp. has opened a distribution center in Joliet, Ill. The facility will service tire dealers in the Chicago area metroplex and across the Midwest and into central Canada.

Where's Wando? BKT opens warehouse in S.C.
BKT Tires Inc.'s new warehouse in Wando, S.C., is open for business. The first shipments of BKT OTR tires arrived at the warehouse in September and began shipping to dealers this month.

ASA to showcase TireMaster at SEMA Show
ASA Automotive Systems will demonstrate the latest release of its TireMaster software systems for retail, wholesale and commercial tire dealers in booth #40013 in the Global Tire Expo section of the 2014 Specialty Equipment Market Association (SEMA) Show Nov. 4-7 in Las Vegas.

Aftermarket Foundation names board member
The Aftermarket Foundation has named Susan Medick, chief financial and operations officer for the Auto Care Association (ACA), to its board of trustees. She will serve on the board's finance and marketing and public relations committees.

Toyo introduces a SmartWay-verified drive tire
Toyo Tire U.S.A. Corp. has added a new SmartWay-verified drive tire to its commercial line-up. The Toyo M650 is designed for regional haul service and higher-torque operating conditions.

Mitchell 1 offers more customer feedback
Mitchell 1 has added a low score diagnostics feature to the consumer reviews offered in its customer retention and new customer acquisition service, SocialCRM.

TIA adds Cat equipment demo to conference
The Tire Industry Association (TIA) has added a demonstration of Caterpillar Inc.’s Cat equipment line to the 2015 OTR Conference set for Feb. 18-21 in Tucson, Arizona.

Lori’s Listening

Discount Tire gives its customers the tools to buy
Discount Tire is famous for offering free tire repairs at each of its 891 stores nationwide. That has been a staple of the organization since 1970.

Learn from the experts at Automotive Aftermarket Industry Week
With more than 2,000 new products on display, more than 2,300 exhibiting companies filling over one million square feet of the Las Vegas Convention Center, the 2014 Specialty Equipment Market Association (SEMA) Show is shaping up to be the biggest yet as industry optimism continues to build, according to Chris Kersting, SEMA president and CEO. The show will be held Nov. 4-7.

Managing customer expectations
It’s not unusual for me to have ideas. I’ve often said, “I have good ideas I haven’t even thought of yet.” However, every once in a while, I’m flooded with a tsunami of thoughts or ideas related to a particular subject. I’ve learned to write them down because as fast as they come, they go.

Intense competition: Monro's growth curve is scary
John Van Heel, CEO and president of Monro Muffler Brake Inc., recently made the most cryptic statement many of you will read over the Halloween season.

It seems the U.S. government wants to unfairly punish Double Coin
Double Coin Holdings Ltd. and, by association, China Manufacturers Association LLC, are being punished for a crime they didn't commit.

Hankook makes sure America's efforts during the Korean War are not forgotten
The moment was brief yet poignant. Seung Hwa Suh, vice chairman and CEO of Hankook Tire Co. Ltd., was finishing up his speech at the groundbreaking ceremony for Hankook's tire plant in Clarksville, Tenn.

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