Goodyear is reaping the benefits of price-happy customers
July 30, 2015

Goodyear juggles 5 issues to remain profitable
By the numbers, Goodyear Tire & Rubber Co. enjoyed very positive results in the second quarter of its 2015 fiscal year.

Get a grip! BFG promotes tires through training
Michelin North America Inc.'s BFGoodrich brand hosted approximately 65 dealers at the I-X Center in Cleveland, Ohio, for a training session on the g-Force Comp-2 A/S all-season UHP passenger tire and the All-Terrain T/A KO2 all-terrain light truck tire.

Continental's rebranding of Veyance hits home
Continental A.G.’s ContiTech division is celebrating another milestone stemming from the company’s January 2015 acquisition of Veyance Technologies Inc.

Goodyear enjoys positive 2Q results in N.A.
Goodyear Tire & Rubber Co.'s second-quarter 2015 financial results were up in almost every key category in North America compared to last year.

Hercules recalls 90,000 All Trac A/T SUV tires
Hercules Tire & Rubber Co. is recalling 90,000 All Trac A/T tires manufactured between June 2008 and May 2010. The company believes the SUV tires are similar to those recalled in 2014 by ITG Voma, which were made by the same manufacturer.

Hankook wins OE fitment on Ford trucks
Hankook Tire Co. Ltd. is expanding its original equipment portfolio in North America, supplying tires for Ford Motor Co.'s new 2016 F-650/F-750 medium duty trucks.

JohnDow adds TPMS valve stem kit
JohnDow Industries Inc. has introduced a TPMS valve stem assortment kit (DY-TPMS-16VS) containing many new valve stem designs previously available only through original equipment dealerships.

Lori’s Listening

Customer Experience creates loyalty
I met with a multi-store tire retail business owner recently who had no idea what “Customer Experience,” aka CE, meant. When I asked him about customer service, he knew immediately what to say: “Customer service is taking care of your customers,” he passionately proclaimed.

Ask leading and difficult questions with confidence
We have been looking at the importance of asking questions, the right questions in the right order for the right reasons that generate the right results.

TPMS: Buick Enclave – 2008-2013
The tire pressure monitoring system (TPMS) on the 2008–2013 Buick Enclave alerts the driver when a large change in the pressure of one tire exists while the vehicle is being driven.

Goodyear addresses online sales, pricing and more during conference call
Although Goodyear Tire & Rubber Co. is moving full-speed ahead with its "value proposition" strategy, there are still headwinds with which to be dealt. That especially applies to the upcoming winter tire selling season.

Why domestic tire makers may be sad new tariffs are in place
I'm sure Chinese tire manufacturers and U.S. companies importing tires from China are longing for the days when tariffs on Chinese consumer tires were "only" 39%.

2015 tire tariffs: Why Cooper is stress-free with the wait-and-see approach
When tire companies say they are going to take a "wait-and-see" approach to the tariff situation, they generally mean one of two things.

U.S. Gasoline and Diesel Fuel Prices
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